How Our Privacy Policy Applies
Our Privacy Policy starts when you open an account or send us a support request. We use details such as your contact information, sign-in activity, device type and account actions to provide access, check account security and respond to questions. Payment records can show a DANA,
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OVO, GoPay, QRIS, bank transfer or virtual account reference, but we use those records for account matching, status checks and reconciliation rather than for unrelated purposes. When you sign in, we may record the browser or phone path, approximate access details and security events connected with
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your account. We retain records only for operational, legal or dispute-related needs, then remove or anonymise them when that purpose ends. Access and eligibility depend on local law, and this policy applies where local law permits. You can request clarification through our account support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.